Our Approach
Our Priorities Are to Ensure:
Customer Service
Frequently Asked Questions
We accept a variety of payment methods, including credit cards, PayPal, and Apple Pay. Please note that payment methods may vary depending on the store and location.
We offer a flexible return policy for most products. If you are not satisfied with your purchase, you can return it within 30 days for a refund or exchange. Please check the specific product page or contact customer support for more information.
Shipping times vary depending on the product, location, and shipping method selected. Most products are shipped within 1 working day and delivered on a next working day service with DPD if shipping to UK Mainland and over 2kg in weight. Please check the specific product page or contact customer support for more information.
Yes, we offer international shipping to select countries. Please check the specific product page or contact customer support for more information.
If you receive a damaged or defective product, please contact customer support immediately. We will work with you to resolve the issue, which may include a refund, exchange, or repair.
You can track your order by logging into your account and checking the order status, or by using the tracking information provided in your shipment confirmation email.
If you need to cancel or modify your order, please contact customer support as soon as possible. We will do our best to accommodate your request, but please note that orders may not be eligible for cancellation or modification depending on the status of the order and the product.
You can contact customer support here. We strive to respond to all inquiries within 1 working day during our regular business hours. Email us: [email protected] or call on 01422 822679
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